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Why is my phone service suspended?
An involuntary iPhone suspension can be instigated by your cellular service provider due to nonpayment of your account. Your cellular service provider can also suspend your iPhone due to a violation of your cellular contract, interference with your cellular network’s services or misuse of your iPhone.
How do you suspend a line on Verizon?
If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. From the Account drop-down menu, under “My Devices”, select Suspend or reconnect. If you have more than one line on your account, select the device you want to suspend by clicking Select Device.
How long can you suspend a phone line?
Each suspension can last up to 90 days. How will my bill be affected if I suspend a line? While a line is suspended, you’re still responsible for paying your bill and if applicable, your monthly device payment and device protection charges.
Does Verizon charge to cancel line?
If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
What does suspended line mean?
Suspending a line on your account enables you to temporarily shut off talk, text and cellular data. This means your phone will not work for incoming or outgoing phone calls or messages, nor will cellular data service work. However, some features and services of the phone may still work if it is connected to Wi-Fi.
How do you Unsuspend a phone line?
Choose why a device or an account was suspended
- Go to Account & services > My wireless.
- Scroll and select the device you want to unsuspend > Manage device & features.
- If prompted, select See device options.
- Next to the suspended device, select Reactivate.
- Follow the prompts to reactivate service on your device.
What happens when you suspend a line on Verizon?
While suspended, your line will not be able to access or make or receive calls on the Verizon wireless data network. Your line also won’t be charged for voice, data or feature subscriptions.
How many times can you suspend a Verizon line?
While your line is suspended, it will be unable to connect to the Verizon network. If you don’t reconnect service before your 90 days is up, your suspended line will be automatically reconnected. Only 1 suspension is allowed per line every 12 months when you choose Vacation or Other Reason.
Can I still text if my phone is suspended?
No. When an account is suspended for non-payment, SMS text messages are suspended just like cell phone service. Your friend can use iMessage or WhatsApp or another messaging service, but no SMS.
What happens when you call a suspended phone?
If your line is suspended for any reason, voicemail services will become unavailable. At which point in time, the person calling the suspended line will be presented with a recorded message.
Can I keep my phone number if I leave Verizon?
The new carrier will contact Verizon at the appropriate time to transfer your Verizon number and disconnect your line. If you disconnect your Verizon line before contacting the new carrier to transfer your phone number, you’ll have to reactivate your Verizon number first before you can port it out.
Can you temporarily turn off a cell phone Verizon?
You can suspend your service on the Suspend or Reconnect Service page in My Verizon, from your smartphone, tablet or computer. If you’re unable to access the My Verizon app or My Verizon, you can suspend service by calling Customer Service.