Table of Contents
Why is application support important?
Application support reduces the probability of failure and provide assurance of better performance of the application, which reduces the frequency of issues resulting in retaining the customer thus avoiding business losses.
What is production support testing?
The Production Support and Test Engineer is responsible for developing strong relationships with different teams at the Engineering level, owning and driving all product technical issues encountered in the process of new product testing to production deployment.
Can I make a transition from application support to software testing?
If you’ve gotten enough experience in software testing as part of your application support role, you might be able to move into software testing. If not, if you don’t feel like you have enough experience, don’t worry. You can still make a transition into that kind of role, if you know the process, and even how the business operates.
Is an Application Support Analyst a good career choice?
With application support, it’s easier to get experience in these areas. One of the most common routes for application support analysts to take with their career is to move into software development. Software development is often seen as the more enjoyable career option.
Is testing better than support for a fresher?
Testing is anytime better than support. Basically it all depends on kind of work you want to do. What kind of support are you suggesting here. If it’s L1 or L2, even if L3, go for testing all the way. If it’s higher support you may think of it, but again, it’s very tough for fresher to get higher level support.
Should I change my resume for a software testing job?
Technically you must meet the requirements. That isn’t negotiable and might require independent study to keep sharp. Then you should reframe your resume to show the skills that you bring with that can transfer into software development. Software testing requires communication, organization and critical thinking skills.