Table of Contents
- 1 Why did the seller cancel my order AliExpress?
- 2 What happens when an order is Cancelled on AliExpress?
- 3 How does AliExpress refund work?
- 4 How long does it take to get money back from a Cancelled order on AliExpress?
- 5 Where do AliExpress products come from?
- 6 How do I know if a seller on AliExpress is good?
Why did the seller cancel my order AliExpress?
Sometimes the seller deliberately cancels shipment due to technical reasons – delivery documents inaccuracy, non-ability to meet the delivery terms, etc. No doubt that any case it is the seller’s fault and in 99\% of cases you can reckon on the refund.
What happens when an order is Cancelled on AliExpress?
When you cancel an order on AliExpress, you can get a refund if the order hasn’t been shipped yet. Usually, you have seven days to cancel the order you made and ask for a refund.
Why was my AliExpress order not?
There might be several reasons: the overweight of the package, the incorrect contact information, or the seller specified a high price. Usually, the package is eventually sent to your local post office and you get it. Again, extend your Buyer Protection time!
Why did AliExpress refund my order?
There may be several reasons for a return: The seller did not send the order on time. The client has canceled an order that has not yet been sent. The buyer wins the dispute with full or partial compensation.
How does AliExpress refund work?
Returns & Refund is a guarantee provided by sellers for every product they sell on AliExpress.com. You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller. Scope of Guarantee. All products on AliExpress.com have the Returns & Refund guarantee.
How long does it take to get money back from a Cancelled order on AliExpress?
When Will You Get a Refund after You Cancelled the Order on AliExpress. Officially, the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an electronic wallet, you will get your money faster.
What happens if AliExpress does not ship your order?
Sellers like this do not want to pay their transaction fees, and there is no way you can get your money back if they did not ship your item. The worse thing that can happen is that even if you file a dispute, AliExpress cannot help you.
What happens if you file a dispute on Aliexpress?
The worse thing that can happen is that even if you file a dispute, AliExpress cannot help you. You cannot prove that you bought from this seller. Read the Terms and Conditions of the Buyer Protection program, and stick with the platform’s expectations. How many products were already sold?
Where do AliExpress products come from?
It is China’s version Amazon, and a vast majority of the products come from China and Hong Kong. Despite this, there are also many sellers on AliExpress that have warehouses in other countries like the UK, Germany, and even the United States. You just need to read through their profiles or product descriptions to find out.
How do I know if a seller on AliExpress is good?
Since AliExpress is an international marketplace, you will see comments on other languages. Do your due diligence. Copy and paste them to Google Translate, then read them. If the seller is underperforming, run away no matter how good the product looks, or no matter how cheap it is. You will pay dearly for it, that we guarantee.