What is the career path for a technical support?
Individuals looking to career path into tech support should seek a degree in computer engineering, computer science, engineering or technical discipline depending on the type of company they’d like to work for.
What should I do after technical support?
They’re pretty much exactly what you’d expect a lot of former technical support specialists to do….Detailed Ranking of the Most Common Jobs of Former TECHNICAL SUPPORT SPECIALISTS.
Rank | Job Title | \% |
---|---|---|
1 | Systems Administrator | 3.49\% |
2 | Help Desk Analyst | 1.39\% |
3 | Computer Technician | 1.34\% |
4 | Customer Service Representative | 1.31\% |
How do I become a support specialist?
IT Support Specialist Job Requirements
- Education. Getting a Bachelor’s Degree in Computer Science or a related field of study is typically one of the first requirements for becoming an IT support specialist.
- Professional certification.
- Technical background.
- Customer support and interpersonal skills.
Is tech support a career?
For people who might lack the technical skills needed for more advanced roles, tech support can be a great entry point to a career with a fast-growing company in Austin. Workers in tech support gain invaluable skills about the product and user experience that often lead to fast-track promotions.
How can I become a technical support engineer?
Technical Support Engineer Requirements:
- Bachelor’s degree in computer science or information technology.
- Previous work experience as a technical support engineer or desktop support engineer.
- In-depth knowledge of hardware and networking systems.
- Knowledge of operating systems, web services, and API.
What is a good career path for technical support?
There are several natural career paths for technical support. If you are level 1 or 2 software support as compared to hardware support most of the positions at the company are open. If you know the software a natural progression is to Quality Assurance.
How long does it take to become a technical support engineer?
Roughly, 800,000 jobs fall under the umbrella of Computer Support Specialist, including technical support engineer. While people who enter this career field typically spend about 20 years in support before moving on to other career paths, there are a number of technical jobs available to them.
What are the opportunities for technical support jobs in software companies?
With additional education development and DBAs are good paths. One of the big opportunities for people working as technical support in a software company is to work for one of their users. Even if you are average at the software company, you are going to be an export at the user company.
What are the responsibilities of a technical support engineer?
Regardless of the size or robustness of the technical support team, the responsibilities of the technical support engineer remain remarkably similar. That includes troubleshooting hardware and software problems, answering inquiries and documenting results.