What happens if I return a different item to Amazon?
You can exchange items that qualify through Your Orders. If the item doesn’t have an exchange option or you received the item as a gift, you’ll need to return the original item and place a new order. To exchange an item: Go to Your Orders and select Return or replace items beside the item you want to exchange.
Can you return items in different packaging?
You don’t have to return the item in its original packaging, but you do need to make sure it’s packaged in a way that means it doesn’t get damaged. You can tell the seller this and see if they’ll agree to accept the return without the original packaging.
Can I return Amazon item without original packaging?
To return an item, go to Your Orders. Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. Any products returned without their original packaging and documentation will be rejected.
Do returns have to be in original packaging?
When you return an item, you do not have to return it in the original packaging in order to get a refund, given that it meets consumer guarantees. This means that you are eligible for a refund without the original packaging in instances where you received the wrong size, colour or if the product is faulty.
What happens when you return something on Amazon?
When customers buy items on Amazon, they are shipped from impeccably organized warehouses, dominated by algorithms and fully optimized staff. But when customers return those items, they end up loosely categorized, thrown in boxes with items in the same broad categories — appliances, electronics, or apparel, for example.
How do I request a refund or replacement from Amazon?
Select the item you want to return, and select an option from the Reason for return menu. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you’ll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement.
Does Amazon have a return policy for international shipping?
– Items must be sold and/or fulfilled by Amazon directly, otherwise the customer has to pay for return shipping, MAYBE. See below for details. Return policy does NOT apply to international shipping. Any Exceptions to the 30 Days? Yes, there are a few important ones…
How do I return a gift on Amazon?
To return a gift, see Return a Gift. Choose the order and select Return or Replace Items. Select the item you want to return, and select an option from the Reason for return menu. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you’ll see Submit return request.