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What happens if Amazon refuses a return?
If you refuse the request, the odds are very high that you will lose the item and the buyer will get a full refund. However, the buyer can still leave negative feedback and/or file an A-Z claim up till 90 days and even AFTER then but only with the help of an Amazon customer service rep.
What to do if you are refused a refund?
If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.
When can a seller refuse a refund?
A business can refuse to give you a free repair, replacement or refund if: you simply changed your mind. you misused the product or service in a way that contributed to the problem.
Can a seller refuse a return?
You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don’t accept returns. Here’s how: You have the option of entering your reason for declining the request, but it will not be visible to the buyer.
How do I complain to Amazon about a refund?
To request a refund:
- Go to Your Orders.
- Locate the order.
- Select Problem with order.
- Select your problem from the list.
- Select Request refund.
- Enter your comments in the text box.
- Select Submit.
How do you get a refund from Amazon?
How to Request a Price Adjustment Refund from Amazon. To start the refund process, you can call Amazon customer service at 1 (888) 280-4331 or start a live chat session. Alternatively, if you’re already logged into your Amazon account, you can head over to the Amazon Return and Refunds page, and add the order to a refund request automatically.
How long does Amazon take to process returns?
In general, the Amazon returns policy states that all items must be returned within 30 days in order to receive a refund. The exception is larger items, in which case you have 14 days to return the item and receive a refund.
What is Amazons return policy?
Amazon Return Policy Amazon gives you 30 days to return your product. So, according to the Amazon return policy, the product will not be returned after the given time period. Almost all products will have the same return policy but there are some exceptions or differences for some of the products which will be talked about further.
What is Amazons refund policy?
Here are the details of the Amazon return policy: – You have 30 days from date of delivery to return items for free for a full refund if the item is defective, damaged, or the incorrect product. – Items must be sold and/or fulfilled by Amazon directly, otherwise customer has to pay for return shipping, MAYBE.