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What do you do if your Uber driver is drunk?
“Uber does not tolerate the use of alcohol or drugs by drivers using the Uber app. If you believe your driver may be under the influence of drugs or alcohol, please ask the driver to END THE TRIP IMMEDIATELY. Then exit the car and call 911.
How do I contact Uber to report a driver?
You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com. If you contact Uber through help.uber.com, our support team will get back to you within 24 hours.
Will Uber know if you’re drunk?
Uber has filed a patent for an artificial intelligence system which could be used to tell if passengers are drunk and potentially refuse them service. Its computer scientists have invented an artifical intelligence network capable of guessing a ‘user’s state’ through machine learning.
How do I report a bad Uber driver?
(Uber and Lyft drivers that is) To submit complaints or report bad drivers, contact Uber directly. If you are a passenger / If you have taken a ride: You can report your complaints about your ride or your driver on their website or the app. Navigate to Ride History or to the page below and choose the ride.
What should you do if your Uber driver gets a DUI?
Driving under the influence of alcohol or illegal drugs – DUIs is a no-brainer. If you notice your driver is under the influence tell them to stop right away and report them afterward. Uber is a big company and it has many drivers.
Why should I leave a review for my Uber driver?
In some cases, the driver may not even be aware of the problem, so leaving a review helps them (and Uber) become aware of it. When you rate your Uber driver, you have the option to leave anything from 1 to 5 stars.
How do I report a rude Lyft driver?
For something a bit more serious, you can send an email to Lyft customer service. Someone from the Lyft support team will get back to you ASAP to help you with your issue. You can send an email to report a driver when you experience an issue that’s more serious than rudeness but not an active threat to your safety.