How do I Return a wrong item on Flipkart?
Log into your Flipkart account, go to My Orders tab, click on Return, choose the reason as size fit issue and select the Exchange option. Exchanges are an option when the size does not fit you OR you do not like the color of the product.
What happens if Flipkart is not accepting Return?
Flipkart has a ‘buyer protection policy’ which helps in resolving disputes between the buyer and the seller. If a seller refuses a return and gives an unsatisfactory reason for it, the buyer can submit a complaint. Although, this must be done within 45 days from the date of delivery.
What if we Return different item to Flipkart?
Flipkart would return the shipment back to the seller and not issue any payment to the seller for the same. If the product is faulty they would also trigger a question on quality of product from the seller. They can complain to police if they suspect fraud. They will of course block that account and address.
How do you deal with an incorrect order?
Methods To Make It Up To Your Customer
- Apologize. If you mess up your client’s order, do not plan the apology for another more convenient moment.
- Explain.
- Transparency.
- Take Responsibility.
- Empathise With Your Customer.
- Reassure Your Customer That It Will Not Happen Again.
Can I cancel my Flipkart order?
How to cancel order on flipkart Go to your Flipkart App. Then click My Orders. Select The Order you want to cancel. There you can see Cancel Button click on it your order will be canceled and after cancellation, you will get the message or email from Flipkart.
How do I return an order in Flipkart?
Go to my orders page in your Flipkart app and open the order which is to be returned. There you will get all the details and there is a section about Return/Replace. Click on it. Remember that you have to give bank details for the return money . As there is no cash exchange for returns.
Can I return a product bought from Flipkart during warranty period?
A product bought from Flipkart is not functional during its warranty period The Flipkart replacement guarantee stands applicable during the specified period, depending on the seller’s return policy and the product category. It is important to first check the Replacement Guarantee period on the product page and then ask for a ‘Return’.
What is the Flipkart replacement guarantee?
All returns are covered by the Flipkart replacement guarantee. If you are unsatisfied with your replacement, or if the specific product or model that you want is out of stock, our customer support team may advise you to opt for a refund. Choose the Request Return option after filling out the details from your My Orders page.
How do I return an item I have ordered?
Order page. There you will see the list of things which you have ordered recently on this page. Click the return button on the right side, which you want to return. But the Returning item should not be more than 1 month from the delivery date.