Table of Contents
How do I print an RMA label?
Generating a return label
- Open Orders and select Manage RMA; or,
- You can print a label right after creating an RMA from the Orders Page:
- Under Manage Return Labels, select Create New Label.
- Verify the information generated, and change Shipping Carrier, Shipping Service, Weight if needed.
How do I add a return label to a package?
Place the label on the outside of the box, if possible on the widest side. Do not place it on a closing line or on the tape used to close the package. Make sure that the information on the label is correct and complete (sender and receiver details, and weight of the shipment).
Can you return stolen merchandise?
Returning an Item That Has Been Stolen If you can prove that you did not know that the item was stolen, it is unlikely that you will face any serious consequences. However, if you stole the item yourself or knew that the item was stolen and tried to return it for cash or store credit, your act is considered a crime.
Does the post office print return labels?
You can bring a QR code into branch with your correctly packaged items and we’ll print the returns label for you (check with your retailer for availability).
Where do I find my RMA number?
The RMA number is on the return authorization slip below the return label.
How do I return an item I ordered?
Go to This opens in a new window. For a conventional return, to return an item you ordered: Go to Your Orders to display your recent orders. To return a gift, see Return a Gift. Choose the order and select Return or Replace Items. Select the item you want to return, and select an option from the Reason for return menu.
Can I return an online order in the US?
Online orders must be placed in USD to be returned or exchanged in a store in the United States. To receive your refund to your original payment method, your return must be made within 60 days of the order shipment date.
How do I submit a return or exchange?
Submit a return or exchange online! To receive your refund to your original payment method, your online return must be initiated within 30 days of the order shipment date. After 30 days of your order shipment date, the only option for refund will be offered in the form of an e-gift card, sent to the email address used on the order.
What is the address for my JCPenney return?
The address for your return is one of the following: Reno JCP.com facility 11111 Stead Blvd. Reno, NV 89506-1500 Kansas City JCP.com facility 10500 Lackman Rd. Lenexa, KS 66250-0001 Columbus JCP.com facility 5555 Scarborough Blvd. Columbus, OH 43232-4730