Table of Contents
How do I find the email address of an Amazon seller?
You can get the email address by downloading a sales report (go to Manage Orders drop down, then order reports) but you should be aware that the email will still be routed through Amazon (and scanned by them for any attempt or perceived attempt to divert business off Amazon) and your customers still may not see the …
How can I contact a seller in Amazon?
- Go to Your Orders.
- Find your order in the list.
- Select problem with order/ Contact seller/ Ask a question (depending on the order category). Basis your issue, we will help you contact the seller if necessary.
How do I contact a buyer on Amazon?
Send a critical message to a buyer
- Go to the Orders menu, select Manage Orders.
- Locate the order that you want to contact the buyer about.
- In the Order Details column, click the name of the buyer to open the Contact Buyer page.
- On the next page, select a contact reason, complete the message, and click Send.
How do I find someone’s Amazon store?
How to find a Amazon Seller’s Store Name and Store Id
- Visit Amazon.com.
- Click on Other Sellers on the right.
- Click on store name of other sellers.
- Click on sellers store front under their name.
- To find their seller ID, look at the html bar after merchant=
- Letter combination is their seller ID. Stay tuned and receive updates.
How do you send a message to a seller?
Press the “Ask a Question” button on the seller’s page. Once you open the seller’s page, locate the yellow “Ask a Question” button. You can use this button to send a message directly to the seller.
How do I respond to a seller message on Amazon?
You can also reply to sellers directly through your email. Locate the seller email, which is forwarded officially by Amazon, within your email browser. Click “Reply” to compose a response.
How do I send a message to Amazon customers?
Send a Text or Multimedia Message
- Open the Messaging app.
- Tap the Compose icon.
- Enter a phone number or name in the To: field, or tap the Add Contact icon to search or browse your contact list.
- Type your message.
- To attach a photo or video to you message and convert it into a multimedia message, tap the Attach icon.
How do I contact Amazon Seller Central support?
Contact support via Amazon Seller Central 8.1. Login to your Amazon Seller Central account. 8.2. Click Help at the upper right corner, or scroll down and click Get support. 8.3. If you can’t find your question or issue in the choices under Recommended for you, scroll down until you see Need more help? And click the Get support button.
How do I contact Amazon about an item that was shipped?
Items shipped by Amazon can usually be handled by Amazon customer service. If an item was sold and shipped through a third-party seller, you can click “Get help with order” in the Orders list. Otherwise, you can click a third-party sellers username and ask a question. Go to https://www.amazon.com in a web browser.
How do I find out who the seller is on Amazon?
Community Answer. Right underneath the “Add to cart” and “Buy now” tabs, it should say who the seller is. Click on the seller’s name; it will bring you to the seller’s Amazon page, and you should see an option to “Ask a question.”.
How does Amazon check your phone number?
Amazon will check the phone number against your records, and if it is a different number, they will ignore your case. Before a phone call, prepare your Seller Account details and billing information because the representative might ask you about these for verification purposes. Plus, a pen and paper for note-taking. IMPORTANT!