Table of Contents
- 1 Who has better customer service Apple or Samsung?
- 2 Does Samsung have something like applecare?
- 3 How long is the warranty on a Samsung refrigerator?
- 4 Does Samsung replace phones under warranty?
- 5 Why is my Samsung phone not covered under US warranty?
- 6 What’s going on between Apple and Samsung?
- 7 Why doesn’t Apple have a better supply chain than Samsung?
Who has better customer service Apple or Samsung?
Apple has fallen below Samsung in customer satisfaction among U.S. consumers for the first time in years, according to the results of a new consumer satisfaction index. Samsung’s retained an American Consumer Satisfaction Index score of 81 in 2020, the same score it had a year prior.
Does Samsung have something like applecare?
Like Apple Care+, Samsung’s service covers your phone for two years and includes accidental damage protection. Advanced exchange is also included with up to three claims allowed during the two year warranty period. I used to always purchase Apple Care+ for my iPhone and then never ever make a claim.
Are customers satisfied with Samsung?
In the latest consumer satisfaction index, Samsung claimed first place amongst handset makers with an ACSI score of 81. ACSI assigned its scores based on interviews with 21,189 customers, chosen at random and contacted via email between 1 April 2020 and 29 March 2021.
How long is the warranty on a Samsung refrigerator?
The manufacturers warranty on Samsung Refrigerators is 2 years from the original date of purchase. Depending on the model and age of your Samsung Refrigerator the warranty on the motor will be either be a 5, 10 or 11 year warranty.
Does Samsung replace phones under warranty?
If you find any issue with your smartphone, feature phone or accessories you can claim against the warranty. You just need to visit your nearby Samsung authorized service center for repairing of your Samsung product….Samsung mobile warranty period.
Product | Warranty |
---|---|
Handset (Mobile) | 12 months |
Does Samsung have 1 year warranty?
There is a one-year manufacturer’s guarantee on all Samsung goods.
Why is my Samsung phone not covered under US warranty?
If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. The device may be covered by a warranty applicable in another country. If repair service is requested in the US it may be repaired at a cost, if it is repairable.
What’s going on between Apple and Samsung?
It is fair to say there is no love lost between Apple, Inc. (NASDAQ: AAPL) and Samsung Electronics Co. Ltd. (NASDAQ: SSNLF). They are in a worldwide corporate battle that started in 2010 when Samsung, then an Apple supplier, released a very iPhone-like product through its Galaxy lineup.
Is Samsung’s smartphone performance better than Apple’s?
So, while Samsung’s smartphones might have higher performance on paper in some areas, Apple’s current iPhones’ real-world performance with the mix of applications consumers and businesses use on a day-to-day basis often perform faster than Samsung’s current generation phones.
Why doesn’t Apple have a better supply chain than Samsung?
While Apple gets very high marks for supply chain management and sourcing components, not to mention that it is a chip designer itself, it’s no match for Samsung because it even has to rely on Samsung to provide parts for its products, which includes things such as OLED displays, NAND flash, and DRAM.