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What to do when ATM did not dispense cash but my account was debited?
If an ATM fails to dispense cash but the amount is debited from your account, the first is should always be to report the incident to bank and ATM service provider.
Did not received cash from SBI ATM but amount deducted?
It is an ATM fault, not yours. If it happened to you, then simply contact the ATM card and tell them the issue. If the ATM guy is not available, call SBI customer care, visit the branch, or make an online complaint through the SBI CMS portal.
What to do if cash does not dispense?
You can also contact your bank via customer care and share your problem. The executive will share a tracking number and the bank will refund your money within seven working days. You can also visit your bank’s branch and discuss your issue.
How can I write a letter to bank manager for cash withdrawal?
Respected Sir/Madam, This is to bring in your notice, I am ____________ (Name) and I have an account in your bank since __________ (Years). I am writing this letter to inform you that I have to withdraw ___________ (Amount) amount of money due to _________ (cash withdrawal reason).
What does it mean when ATM says unable to dispense?
If your ATM fails to dispense cash despite having sufficient balance then there can be multiple reasons such as technical error, suspicious transactions, debit expiry, withdrawal limit, mismatch in AVV and CVV.
What should I do if an ATM does not dispense cash?
Also write down the exact location of the ATM that did not dispense cash. Make sure you photocopy the transaction receipt, since most receipts are printed on thermal paper whose prints fade over time.
Can I get my money back from a faulty ATM?
There is hope and if you follow these steps you can get your money back. If this isn’t a case of fraud and if it’s because the ATM is faulty, the bank’s system will recognise the error and you will get an immediate credit to your account and a notification via a text message.
What happens if I don’t receive the cash?
Once all the details are confirmed and the bank confirms that you indeed did not receive the cash, the transaction will be reversed and your money will be credited back to your account. 3.
How do banks know if there is a transaction at ATM?
Since all bank ATMs have CCTV camera installed inside the room, banks can easily collect the footage and find out if there was a transaction or not. In case of WLAs (White Label ATMs), the contact number/toll free numbers are also available on which complaints can be filed regarding failed transactions at the ATMs.