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What if I get different product from Flipkart?
Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.
Can I cancel replacement on Flipkart?
In case of replace and expect: You can always cancel a replacement order on Flipkart via self serve (app/Website) or you can call the toll free (1800–208–9898). However, a replacement product can be canceled before the product goes out for delivery or you’ll not get an option to cancel the order.
Does FlipKart deliver fake products?
Flipkart is an online marketplace, an intermediary that helps sellers connect with customers across the country. The fact of the matter is, it’s not Flipkart which sells fake products, it’s the sellers who are registered on their platform who sell the products online.
Can I return a product purchased from Flipkart?
Yes, you can return a product purchased from flipkart.com. Its very easy just call the customer care & asked to initiate return process. Then their courier guy would pick up that product from you. Also you will receive the refund to your bank account or wallet as per your preference.
Is Flipkart safe to buy from?
Flipkart is a market place, the products belong to the sellers, if sellers pack first copy fake Flipkart can not have any machanism to inspect around few lakh products every day. Legally Flipkart is safe.
What is Flipkart’s policy on blocking a seller?
Flipkart is works very hard for the customer satisfaction, it tries all the ways to keep the customer satisfied and also its is more customer oriented as compared to the seller. If any such things happen then flipkart directly block that seller, and he cannot sell any of his product on the flipkart again.
How does Flipkart check the quality of its electronic products?
For all the electronic products that are sold on flipkart website the quality check is done from the flipkart QC team if the products comes under the “Flipkart Advantage”, if not then its left to the sellers to do the QC, as the flipkart acts as a intermediate between the sellers and the customers as a Marketplace.