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How much do Indians make in call centers?
They will earn as much as 20,000 rupees per month—around $2 per hour, or $5,000 per year if they last that long, which most will not. In a country where per-capita income is about $900 per year, a BPO salary qualifies as middle-class.
Why has India attracted call centers?
Centers. A call center is an office with the capacity to field many telephone calls for a company. Factors that have made India attractive as a hub of call center work from the US, UK, and Australia include its convenient time zone, low labor costs, and large English-speaking population.
How can you enjoy working in a call center?
How to do a good job with Enjoyment?
- Learn Your Phonetic Alphabet.
- Know Your Pitch.
- Be Polite, Helpful – Even Customers Are Rude To You.
- Don’t Put A Call On Mute – Finish The Conversation.
- Make A Note Of Your Favorite Call Every Day.
- Have A Hang-Up Race With Your Co-Workers.
- Focus On Your Incentives.
How did the call centers do it for India?
The call centers did it for India by improving language skills and adding much needed confidence. If you look at the IT workforce today, 50\% of it worked in call centers at some point of time.
What is the culture of the call centers?
The call centers were at the fore front of the new culture. The newly found financial independence, confidence in one-self and exposure to modern elements got the much acclaimed fame (or defamation I would say).
How many Orion call center courses are there in India?
There are over 100 Orion campuses across India, and the private courses are popular among prospective call center applicants in India as a resume booster to give them a competitive edge in the hiring process. As long as your accent is good, it’s not that hard to get a job on the floor, because of the high burnout rate and booming industry.
How hard is it to get a call center job in Bangalore?
As long as your accent is good, it’s not that hard to get a job on the floor, because of the high burnout rate and booming industry. There are over 265,000 BPO jobs in Bangalore alone, of which call center positions represent a sizable proportion.