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How do I recover my Spotify account?
If you don’t remember your email/username, go to password reset and enter possible email addresses you own. When you enter the right one, you’ll get the message that the password reset email was sent. Note: There are a few ways to sign up, e.g. with email, phone number, Facebook, or Apple.
How do I contact Spotify by phone?
Note: We don’t offer support by phone.
- The Spotify Community. Post or search on our Community, where listeners help out and share ideas. Go to the Spotify Community.
- Twitter. Tweet a direct message to @SpotifyCares.
- Send us a message. Send a message to our helpful customer service team. Message us.
Why can I not log into my Spotify account?
If you don’t remember your password, use password reset. If you don’t remember your email or username, go to password reset and enter possible email addresses you own. When you enter an email that’s registered with Spotify, you get the message that the password reset email was sent.
Can I talk to someone at Spotify?
Customer Service and Support Get fast support from expert Spotify users. If there isn’t already an answer there to your question, post it and someone will quickly answer. Contact our Customer Support if you don’t find a solution on our support site or Community. @SpotifyCares.
How do I talk to someone at Spotify?
Contact us
- The Spotify Community. Post or search on our Community, where listeners help out and share ideas. Go to the Spotify Community.
- Twitter. Tweet a direct message to @SpotifyCares.
- Send us a message. Send a message to our helpful customer service team. Message us.
Does Spotify delete inactive accounts?
They don’t delete your account.
How do I kick someone off my Spotify family?
- Go to your account page.
- Click MANAGE YOUR SPOTIFY FAMILY.
- Click REMOVE under the member you want to remove.
- Click CONFIRM in the dialog box that follows. You can now invite someone else to the plan.
How do I stop Spotify from connecting to other devices?
Start by opening up the Settings app, then tap on “Privacy -> Privacyguard.” Press and hold on the Spotify app, and disable the “Wake Up” option to have it stop communicating with the Spotify Connect service.
How to report a hacked Spotify account?
Once you secure the other social media handles like Twitter and Facebook and change their passwords, then you can use it to report the hacking incident. Simple explain in brief and tag the official Spotify and support profiles on Twitter, Instagram, or Facebook.
How secure is my Spotify account?
Our platform and user records are totally secure, but sometimes breaches on other services means someone else may log into your Spotify account. Rest assured, your financial and security details are never compromised. Can’t access your account? Get in touch and we’ll help to secure your account.
Why can’t you login to Spotify if you have Facebook?
Back in 2018, Facebook revealed a breach in their access token system ( h/t The Guardian ). This breach affected over 50 million users. This same access token system can be used to login to a Spotify account if you have yours linked to your Facebook. Since then, Facebook claims to have revoked most of these access tokens.
How do I find out if someone has taken over my Spotify?
On our contact form, select Logging in, then Someone’s taken over my account. Tip: Prepare a screenshot of your Spotify receipt or bank statement – we may need it for security (make sure it doesn’t show your full credit card number, expiration date, or 3-digit code).