Table of Contents
- 1 What are the six basic types of objections and how should they be handled?
- 2 What are sales objections?
- 3 What are the most common objections in sales?
- 4 How to overcome the 12 most common sales objections?
- 5 How do you respond to an objection to a product?
- 6 What are the most common objections to a contract?
What are the six basic types of objections and how should they be handled?
Key Takeaways There are six major types of objections: product, source, price, money, need, and thinking about it (which is actually a stall).
What are sales objections?
A sales objection is an explicit expression by a buyer that a barrier exists between the current situation and what needs to be satisfied before buying from you. In other words, it’s a clear signal that you have more work to do in the selling process.
What are customer objections?
Customer objections are the concerns that a prospect has which cause them to hesitate (at best) and abandon (at worst) an ecommerce purchase. People want to be sure they’re purchasing a good product. They want to make sure the product is fairly priced, works as intended, will last, and will meet their current needs.
What are the most common objections in sales?
Common Sales Objections
- It’s too expensive.
- There’s no money.
- We don’t have any budget left.
- I need to use this budget somewhere else.
- I don’t want to get stuck in a contract.
- We’re already working with another vendor.
- I’m locked into a contract with a competitor.
- I can get a cheaper version somewhere else.
How to overcome the 12 most common sales objections?
How to Overcome the 12 Most Common Sales Objections. 1 1. Listen. Don’t just let your prospect spell out their objections – actually listen. Chances are you’ll be able to anticipate potential objections 2 2. Understand. 3 3. Respond. 4 4. Confirm. 5 3. “I’m Already in Another Contract.”.
What is objectobjection handling in sales?
Objection handling is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that alleviates those concerns and allows the deal to move forward. Objections are generally around price, product fit, competitors, and good old-fashioned brush offs.
How do you respond to an objection to a product?
One of the best ways to address an objection is to call it out before your prospect does; this shows that you understand the weaknesses of your product, or the possible position your prospect is in. Either way, your prospect will be impressed, and your response to the objection will seem both more sincere and less argumentative. Active listening.
What are the most common objections to a contract?
Overcoming Specific Objections. 1 1. “Now’s Not a Good Time.”. Timing is a common problem, for several reasons. In fact, there are actually two objections hiding in here: 1) I 2 2. “It’s Too Expensive.”. 3 3. “I’m Already in Another Contract.”. 4 4. “Just Send Me the Info …”. 5 5. “I Don’t Have Time to Talk to You Right Now.”.