Table of Contents
What is L1 level support?
L1 or level 1 support This is your first support line. The first line of support is usually provided via chat, phone, and email communications. Your pre-sale support emails and support chats will be addressed by a Level 1 software engineer.
What is the work of support engineer?
Primary responsibilities of a Support Engineer include continuous monitoring of systems, software, and hardware. These professionals keep track of the developments with the help of monitoring tools. They identify the network issues and resolve them quickly. They often work with multiple parties on a day-to-day basis.
Is CSS Corp a good company?
Good place to start a carrier and learning. The challenge which CSS gives is healthy and for betterment. Day to day tasks are learning in terms of product and services. Css respects and takes good care of its employees and css is keen towards its employees welfare and comfort.
What is difference between L1 and L2?
L1, or first language, is what is referred to the native or indigenous language of the student. It is also referred to as the “natural language”, or the “mother tongue”. L2, or second language, is also known as the “target” language. Any other spoken system learned after the L1, is considered an L2.
Is technical support engineer a IT job?
Technical Support Engineer is a job role that requires a certain amount of experience. It is the role responsible for providing any technical support with systems and is fully exposed to the IT industry.
Which is better CSS or Infosys?
CSS Corp is most highly rated for Culture and Infosys is most highly rated for Job security and advancement….Overall Rating.
Overall Rating | 3.5 | 3.9 |
---|---|---|
Compensation and benefits | 3.1 | 3.1 |
Job security and advancement | 3.3 | 4.0 |
Management | 3.2 | 3.5 |
Culture | 3.4 | 3.8 |