Table of Contents
- 1 Does Lenovo have a money back guarantee?
- 2 How long does it take to get a refund from Lenovo?
- 3 How long does a Lenovo repair take?
- 4 Do Lenovo laptops come with warranty?
- 5 How long is Lenovo warranty period?
- 6 How long is a Lenovo laptop warranty?
- 7 What is Lenovo’s return policy for defective products?
- 8 Can I return a Lenovo laptop without an RMA?
Does Lenovo have a money back guarantee?
What is your refund policy? The Lenovo Online store, powered by Digital River, offers a 14-day money back guarantee on all products. Your money back guarantee starts from the date your product has been delivered. This policy does not limit your statutory rights which are outlined in Digital River’s Terms of Sale.
How long does it take to get a refund from Lenovo?
Once you send your package back it will take 5-10 business days for Lenovo receive it, inspect the returned merchandise and issue your refund to your original form of payment.
What is the Lenovo return policy?
For purchases from Lenovo.com, all returns must be initiated within 30 calendar days of the invoice date. For purchases from Lenovo Outlet.com, all returns must be initiated within 14 calendar days of the date of invoice.
How long does a Lenovo repair take?
Depot – Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo. 5-7 business day turnaround. Expedited Depot – Guaranteed 3 day repair. Parts and labor coverage with expedited turnaround.
Do Lenovo laptops come with warranty?
All brand new Lenovo hardware products come with a standard base warranty. Base warranties go from one (1) year to three (3) years of coverage and the level of service can vary from depot to onsite depending on the product’s model.
How long does Lenovo take to deliver?
Shipping times vary by product. Products that are built to order can take 1 to 2 weeks to build and ship and all other products can ship within 1-3 days. When placing your order you will be advised of the estimated shipping time for your selected product.
How long is Lenovo warranty period?
How long is a Lenovo laptop warranty?
The product service life is four (4) years from the original date of purchase. If required, the Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service.
Will Lenovo repair my laptop?
On-site provides parts and labor repair coverage where labor is provided at your place of business If Lenovo™ determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive on-site, typically the next day.
What is Lenovo’s return policy for defective products?
Lenovo does not provide refunds or credits for any Individual Products with proven defects, and in such a situation, Lenovo will instead conduct a one-to-one exchange for your defective Individual Product.
Once your return has been received, Lenovo will perform a quality analysis of all returned merchandise which can take up to 10 business days. When completed Lenovo will process your refund credit. Please note based on your original form of payment it could take up to ten business days for your refund to be posted to your account.
Can I return a Lenovo laptop without an RMA?
Lenovo may refuse returns on any other basis. Customers assume risk of loss and damage for products returned without an RMA. Upon receipt of your returned product, Lenovo will issue a credit or refund of the purchase price paid, less any applicable return shipping & handling fees and restocking fees as noted above.
What is the Lenovo money back guarantee?
The Lenovo Online store, powered by Digital River, offers a 14-day money back guarantee on all products. Your money back guarantee starts from the date your product has been delivered.