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Should we book a room directly with hotels?
Customer service: If something goes wrong with your trip or your stay, you’ll get better customer service if you book directly through the hotel. That’s because hotels give priority to reservations made directly with them since they didn’t have to pay a commission fee.
What are the advantages of the hotel reservation system?
A reservation system saves time and cuts costs. A reservation system will save your guests’ time, because they will not need to wait for hours until your team confirms their reservation. If one can book a room by completing a couple of easy steps, then the chances that they will choose another hotel are pretty low.
Why direct booking is important?
When your guests book directly, you have the opportunity to reward them and start building loyalty from the moment they land on your website. Plus, since you also have your customers’ data, you can contact them and target them with campaigns for returning visitors.
Why hotel booking process is important?
Hotel booking process must be flawless and user-friendly to attract more customers and increase sales. Every hotel’s goal is to increase their business and to earn the profit. A hotel reservation system enables guests to schedule dates and length of stay, room selection, extras, and payment all in one place.
What benefits should you expect from a booking system?
An online booking system works all the time. This gives freedom to potential visitors to book a room anytime they want. It also maximises your sales because you are not limited to your working hours. In fact, studies show that a 24/7 online reservation system greatly increases the number of hotel bookings.
What is direct booking hotel?
Direct bookings are reservations made directly through the hotel usually via their website, without using a third-party intermediary such as an OTA (Online Tourism Agency). This direct channel will continue to be a marketing priority for hotels as they have the biggest advantage of delivering the highest margins.
What are the benefits of direct bookings for hotels?
Having the guest book directly through the property means more revenue for the hotel brand since third-party fees will not have to be paid. Next up is ease of use for the consumer, particularly when comparing several hotels.
Why should you book directly through a hotel?
Customer service:If something goes wrong with your trip or your stay, you’ll get better customer service if you book directly through the hotel. That’s because hotels give priority to reservations made directly with them since they didn’t have to pay a commission fee.
How can hotels compete with third-party booking sites?
The bottom line is consumers will continue to book through third-party sites for the sole reason of price point and ease of use. As a hotel, a way to compete is to provide a direct booking solution for consumers based on pricing and ease. While partnering with third-party sites does help get rooms filled,…
Why are some hotels offering no commissions on bookings?
That means no commissions on the sales, and the hotel has the opportunity to up-sell and cross-sell its services during the booking process. To ensure they’re maximizing the amount of business that’s being booked directly, the hotels have taken a multi-pronged approach.