Table of Contents
- 1 How do you say yes to a customer asking for a discount?
- 2 How do you tell customers about discounts?
- 3 How do you negotiate with customers?
- 4 How do you politely ask for discount email?
- 5 How to respond when prospects ask for a discount on prices?
- 6 What do you say when a customer asks for a discount?
- 7 How do you ask for a discount on an hourly rate?
How do you say yes to a customer asking for a discount?
If you absolutely have to reply negatively to the customer’s request for a discount, do so politely. Say you’re sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.
How do you tell customers about discounts?
Consider the difference in tone between these 3 options:
- “We are pleased to offer you a discount…”
- “We’re saying ‘thanks’ by sending a discount your way.”
- “You’re about to save some major money this month!”
How do you give a customer a discount?
Discount Offer Ideas
- Focus on Target Markets Less Motivated by Discounts.
- Offer Fewer but Bigger Discounts.
- Increase the Perceived Value of Your Products.
- Instead of Using Sales to Attract New Customers, Focus on Loyalty Discounts for Existing Customers.
- Discount Brand Name Products.
- Know What to Mark Down.
How do you negotiate with customers?
How to Negotiate and Keep Customers Happy
- Ask questions.
- Avoid negotiating on price alone.
- Make smart concessions.
- Be transparent about your dual needs.
- Keep the negotiation going for as long as possible.
- Always put the relationship first.
How do you politely ask for discount email?
Tips for writing effective discount offer emails
- Choose the right tone: Be sure to keep a consistent tone in all of your emails.
- Be concise: Get to the point quickly.
- Focus on the value: Keep your email focused on the value you’re providing for the user – which is the discount code.
What is the best method to provide discounts?
Let’s have a look at how and when to use discounts, and what the alternatives could be.
- Nudge New Visitors with a Special Offer.
- Reward Loyal Customers.
- Increase Sales During Holidays.
- Use Early-Bird Discounts for New Products.
- Reduce Abandoned Carts.
- Reward Referrals from Existing Customers.
How to respond when prospects ask for a discount on prices?
Here are 7 effective responses when prospects ask for a discount on prices. 1. Explain how you offer more value than other solutions Oftentimes prospects ask for a discount because they think that they can get a better value exchange somewhere else.
What do you say when a customer asks for a discount?
If a customer does ask for a discount, train your sales team to ask her why your company’s rate doesn’t seem appropriate. Most of the time, she will say something like, “It seems expensive,” to which your sales team should reply, “Interesting. What are you comparing it to?”.
How do you respond to a discount request?
Add more value than they were getting In line with number 1 (or in addition, perhaps) you can also deny the discount request but instead increase the value of the deal. Sweeten the pot, so to speak for the prospect. Think about ways by which you can throw in that makes the pricing more attractive.
How do you ask for a discount on an hourly rate?
Alternatively, if a customer asks for a discounted hourly rate, ask for a commitment of X hours. The second is to remove value. For example if you were selling a yearly subscription worth $1,200, but the customer would like it for $1,000, offer to give it to them at that price but for just 10 months.