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How long does it take supercell to reply to emails?
Support may take up to 2-4 weeks to reply. Feel free to post the ticket number you receive, through an automated response after you send it, here.
How do I talk to someone at supercell?
To activate the chat function you must join a Task Force first. Once you are in a Task Force – a little button with a speech bubble will appear on the right side of your screen. Tap it to see the chat window. In order to enter your message, tap into the white box in the bottom and the keyboard will appear.
How do I get my supercell ID back?
Recover your Supercell ID
- Search your email accounts for any messages mentioning Supercell ID. This will help you figure out with which email you created your Supercell ID.
- Then, once you know with which email you signed up, enter the in-game Settings, tap on “Disconnected” and login.
How do I get my clash Royale account back?
- Start a new Clash Royale account and go through the tutorial.
- On the home screen, go on settings.
- On settings, go in help and support.
- Go on lost account.
- Read through that and follow the steps on there.
How long does it take for Supercell to respond 2021?
due to Covid-19 they take a while to answer (Usually 5 hours) but it is a much faster and easier way than emailing them and waiting for a reply. what you will need is your account name, the level, and what clan it is in, or you can just provide them with the tag so they can find your account.
How long does it take to recover COC account?
It takes about two to four weeks to hear back after emailing Supercell directly, but that’s not terribly long given how many gems you’ve probably sunk into your town by now.
Is Supercell closing?
The Supercell Shop is closing at the end of May – but worry not!
Can you delete supercell ID?
Per delete a Supercell ID you need to access the settings of any game developed by the famous Finnish company, select the option to receive assistance and request the deletion of your account via chat.
What should I know about supercell games before downloading them?
We want you to be in total control of your experience with Supercell games. That means that before you or your child download our games, you should be given upfront information about the game’s content. This means that it should be totally clear when you’re about to make any purchases within a game.
How do I contact supercell parent support?
If the purchase was made on a Google (Android) device: Please send an email to [email protected] or contact us directly through in-game support by going to Settings > Help & Support and then tap “Contact Us” in the upper right hand corner.
How do I report a user who is not following supercell’s policy?
If you or your child come across a user that is not following Supercell’s Safe and Fair Play Policy, report them to us in a few simple steps. The reporter’s identity is not shared with the person being reported. Using the Report button does not automatically end up in a ban for the reported user.
What should I put in my email to supercell?
In your email, be sure to include any specific details that might be useful, like what happened and when, possible transaction ID receipts, relevant screenshots, etc. Where are Supercell games available?