How do you tell customer we are fully booked?
If you are looking for wording you can say something along the lines of, because of the high demands of the holidays, I am completely booked.
What do you say when making a hotel reservation?
Guest
- I’d like to make a reservation for next week.
- Is it necessary to book ahead?
- Do you charge extra for two beds?
- How much is it for a cot?
- Do you offer free breakfast?
- Is there a restaurant in the hotel?
- Do the rooms have refrigerators?
- Do you do group bookings?
How do you tell your client you are busy?
Pointers – what to say when you’re too busy.
- Always be interested in the client, regardless of how busy you might be.
- When clients want it ‘done now’, think of it as them actually saying ‘as soon as you possibly can, please’.
- Don’t panic and tell porkers (lies).
- Your reply needs to help them in some way.
How do I find out if a hotel room has been booked?
Check with a travel agent or online reservation Web site. Many hotels sell blocks of rooms to these agencies, and then list them as booked. If a hotel is booked, the room may still be available through a secondary agent. Two popular websites that sell hotel rooms are Expedia.com and Travelocity.com.
What happens if there is no room available at the inn?
Never book with that ho If you have booked a reservation and then told that “there is no room for you at the inn” you should expect the hotel to have booked or “walked” you to another similar hotel. In that case the hotel clerk would say “ I am sorry, we can not honor your reservation for this evening.
How do hotels deal with black-out dates?
Utilize hotels.com or other “black-out date” wholesalers and discounters. They purchase rooms in bulk at a discounted rate and mark them up for a profit. As occupancy becomes scarce they will hold rooms back for the last minute premium.
Why do hotels hold rooms for last minute bookings?
As occupancy becomes scarce they will hold rooms back for the last minute premium. The room allocations they have will not be available to the hotel front desk or central reservations. Hotel front desks generally have limited visibility into the “true” occupancy level anyway.