Table of Contents
What is career growth in BPO?
BPO companies have become aware of providing long-term career growth opportunities to counter attrition, continuing to provide higher value-added activities such as KPO. As part of the corporate culture in a BPO setup, acquiring extra skills is a combination of training, certification, and internal job rotation.
Why do you want to join in BPO?
Why do you want to join a BPO? Answer : Technology is evolving. Hence, the BPO companies are getting exposed to new work opportunities and projects. Freshers who join the BPO/ITes industry now, can easily boost their skills and become doubly more productive in the log run.
Is BPO a good career option for fresh college graduates?
For about six years now, BPO jobs have proved to be irresistible for fresh college graduates. A basic degree and good communication skills can land a Rs 2 lakh a year job, besides perquisites that range from home-to-workplace transport, snazzy cafeterias and even ‘Chief Fun Officers’ to enliven the workplace atmosphere.
How do BPOs help in career growth?
Typically, BPOs attract basic graduates and then train them in processes that further career growth. Rather than formal degrees, in BPOs the speed with which you assimilate new information and implement learning in an on-the-job the situation is crucial to your career growth.
What makes a good BPO training programme?
Training programmes range from customer engagement modules devised to help managers communicate more effectively with global customers to those that increase the level of inter-personal skills and build a high level of cultural sensitivity essential for success in the BPO environment.
Are BPO jobs a fad or the future?
Increasingly, BPO jobs are no longer remaining a fad. It is time that employees developed a clear-cut strategy to get in and get ahead in the rapidly expanding world of outsourced business. We present a gameplan for doing it. Set medium-term goals. Spend a minimum of 3-4 years in a BPO outfit to gain in-depth knowledge of functions and operations.